The policies below are applicable to Open Solutions TCCUS-sme' site on the World Wide Web.

General

Open Solutions respects the privacy of every individual who visits our website, responds to our interactive advertisements or sends us e-mail. This Privacy Statement outlines the information Open Solutions will Collect and how we will use that information. This Statement will also instruct you on what to do if you do not want your personal information collected or shared when you visit Open Solutions TCCUS-sme' website, respond to our Web-based advertisements or send us e-mail.

Personally Identifiable Information (What we collect)

Open Solutions will not collect any personally identifiable Information about you (that is, your name, address, telephone number, or e-mail address) unless you provide it to us voluntarily. The following are some examples of when Open Solutions may require that you provide personally-identifiable information:

• to complete an online order for a product or service (if you do not wish to complete an online order form, we will always provide an option for you to complete an order by calling a toll-free phone number)
• to request more information about new or current Open Solutions products or services

If you do not want your personally identifiable information collected, please do not submit it to us. If you have already submitted this information and would like us to remove it from our records, please contact us at the e-mail address listed at the bottom of this statement. We will use reasonable efforts to delete your information from our existing files.

Personally Identifiable Information (How we use the information)

When you provide us with personally identifiable information, we may use that information in the following ways, unless stated otherwise:

• we may store and process that information to better understand all customer needs and how we can improve our products and services for all customers
• we may use that information to contact you with new promotions and announcements if you have previously provided your permission and if the promotions and announcements are in your interest
• we may contact you if we have questions about your account

Open Solutions will not sell personally identifiable information to third parties. We may share information with business partners only if they do not sell personally identifiable information to third parties. We are committed to giving you the choice whether or not we use your information for marketing purposes or share information with business partners.

Children

Open Solutions has no intention of collecting any personally identifiable information (that is, name, address, telephone number, or e-mail address) from individuals under 18 years of age. Where appropriate, Open Solutions will specifically instruct children not to submit such information on our website or advertisements without consent of a parent or guardian. If a child has provided us with personally identifiable information without the consent of a parent or guardian, a parent or guardian of that child should contact us at the e-mail address listed at the bottom of this statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our existing files.

Non-Personally Identifiable Information Collected Automatically

In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the website and/or Internet Service Provider from which you linked to our site or advertisement. Similar to personally identifiable information, we will not sell non-personally identifiable information to third parties. We may share non-personally identifiable information with business partners.

Use of Cookies

When you view one of our websites or advertisements, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and will be used to determine ways to improve our websites, advertisements, products or services. For example, Cookies allow us to tailor a website to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

Declining e-mail Offers

As outlined in this Privacy Policy Statement, we will only send e-mail promotions or announcements to you if you have previously provided your permission for us to do so. Although many customers tell us they appreciate receiving notice of these carefully designed promotions and announcements, we recognize the importance of providing you with choices. At any time, you may unsubscribe from our e-mail list by filling out our simple online unsubscription form. All e-mail offers that you receive from Open Solutions will inform you of how to decline receiving further e-mail offers.

Who to Contact

If you have submitted personally identifiable information through Open Solutions TCCUS-sme's website or interactive advertisement, and you would like that information deleted from our records, please contact us at remove. We will use reasonable efforts to delete this information from our existing files.